Health Organization Case Study: Banner Health

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Banner Health

Banner Health is a health organization that operates in the six states, Arizona, Colorado, Nevada, Wyoming, California, and Nebraska. The entity is headquartered in Phoenix, Arizona. Banner Health offers a wide range of healthcare services to people living in the six states that it operates from across the United States (Healthcare made easier in AZ, CO, WY, NE, NV, CA | Banner Health, 2018). Banner Health offers services such as pharmacy, surgery, maternity, home care, emergency care, ambulatory, and rehabilitation among others. The hospital has put in place several measures to serve the community in the next one decade.

Services Offered

Emergency Care

The hospital offers emergency care to patients who need them in the areas the healthcare facilities are situated. The services include ambulance and medical care to the patients who are in need of quick medical attention to survive or improve their health situation. Cases such as accidents call for speedy medical assistance to the injured, which can best be met through provision of emergency healthcare services. Moreover, floods and other natural disasters that hit various parts of the United States require immediate medical attention, which Banner Health organization offers. Ambulatory services remain part of the present and future of the healthcare providers in the society (Healthcare made easier in AZ, CO, WY, NE, NV, CA Banner Health, 2018). Banner Health has been increasing the number of its ambulances each year in readiness with addressing the current and future needs of the services in the community.


Banner health provides homecare services to the patients who have long-term healthcare needs. Under this service, the hospital sends medics and nurses to the homes of the patients to give address their health concerns. As a result, this saves the patient from travelling to Banner hospitals for treatment and contributes to easing congestion at the organization’s facility (Banner Health Network, 2018). The future of the community’s healthcare demands will largely encompass homecare medication, hence a move in the right direction in addressing the community’s health issues in the next decade.

Laboratory services

Banner Health offers laboratory services for its clients in all its 28 hospitals that are spread in the states that it runs its services from in the United States. Laboratories are a critical element in attaining high-quality healthcare services. Patients can do laboratory tests to ascertain the type and degree of health challenges they are suffering.


Banners health offers various types of surgery, minor and major to patients in all its hospitals. The organization has highly qualified surgeons, who operate on a 24/7 hour basis. The hospital introduced these services to address the community demands for surgical operations, which have been on the rise (Banner Health Network, 2018). Moreover, in line with its preparedness to handle more cases of surgery in future, the hospital is projected to hire more surgeons and build more facilities for surgery in its hospitals.

Rehabilitation Services

The number of mentally challenged persons has increased in the recent years, which has led to the growing need for rehabilitation services, especially for persons who abuse drugs or have social challenges. Banner Health organization offers the clients an opportunity to seek rehabilitation services at its facilities (Healthcare made easier in AZ, CO, WY, NE, NV, CA | Banner Health, 2018). The patients in this category receive therapy and medication to help them regain their standard way of life.

Cancer Screening and Treatment 

Banner Health in partnership with the University of Texas M.D. Anderson Cancer Centre offers cancer treatment. These services are only offered in Houston. However, this one in particular receives an overwhelming demand than what the hospital can provide to the community. Banner Health should consider constructing more cancer care facilities in all its hospitals (Jansson, 2011). The growing cases of cancer in the states points out to the increasing pressure on the available facilities, which cannot manage to ably absorb all persons who are in need of this vital services.

Banner’s Strategic Planning

Banner Health has a nurse-staffing plan that is defined by the need of its various departments and guidelines of the American Nursing Association. The hospital has employees hundreds of nurses who serve in its Intensive Care Units, Maternity wings, Emergency Care Units, operational theatre, cancer centre, and rehabilitation centres. Banner Health plans to have its health facilities well staffed to meet the clients’ demands for nursing care. Nurses play a vital role in supporting doctors, dentists, and other medical practitioners’ services (Jansson, 2011). The expansion of the hospital goes hand in hand with enhancing its nursing staff population to meet the emerging needs.


In the next ten years, Banner Health is going to expand its health facilities and construct new hospitals with the aim of addressing the growing demand for healthcare services in the United States. The health organization also seeks to better the quality of healthcare services offered to the public by investing more in research work and expanding its staff. The rising cases of chronic diseases such as cancer, diabetes, blood pressure, ulcers, and heart attacks continue to strain health facilities (Jansson, 2011). Consequently, the expansion of Banner Health is timely in addressing the future health demand of the population.

In line with the need to expand the organization’s healthcare and reach out to more Americans who are in need of the services, Banner Health rolled out the Patient-Centered Medical Home (PCMH). Under this model, the hospital will be able to provide successive healthcare service to patients from their homes. It targets persons who are in need of continuing medical care. Details of each patient are entered into the hospital database to help it plan on how best to address their needs (Banner Health Network, 2018). Consequently, this will help to reduce congestion of hospitals and expand the number of citizens who can be served by the organization at a particular time.

Moreover, with the projected increase in the number of the elderly and people who need home care, the construction of homes of the weak is a strategic measure that Banner has put in place in readiness for the communities health needs in the next decade (Banner Health Network, 2018). The strategic development plan of Banner Health is informed by the desire to address the growing demands for various healthcare services.

In conclusion, Banner Health is an organization that offers a wide range of healthcare services in the six states of the US. The entity has put in place several strategic measures in readiness to addressing the community’s healthcare needs in the years to come through the expansion of its services and hiring of more staffs. The introduction of homecare is among the innovative ideas at the hospital that are anchored on dealing with the future medical needs of its clients (Jansson, 2011). The building of new healthcare facilities is also part of the plan to enhance its efficiency and effectiveness in handling the expected growth in the society’s demand for healthcare services.




Banner Health Network. (2018). Retrieved from

Banner Health (2014). Clinical Performance Report 2013. Banner Health.

Health care made easier in AZ, CO, WY, NE, NV, CA | Banner Health. (2018). Retrieved from

Jansson, B. S. (2011). Improving healthcare through advocacy: A guide for the health and helping professions. Hoboken, N.J: Wiley.

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